Frequently Asked Questions
General
Ingredients
Subscription
Ordering
Refunds
General
Ingredients
Subscription
Ordering
Shipping & Refunds
General
What is FizzyFocus?
FizzyFocus is a dietary supplement designed to provide key nutrients that support focus and cognitive function. It helps fill common nutrient gaps with a carefully selected blend of ingredients that contribute to overall brain health and well-being.
Formulated for both children and adults, FizzyFocus includes nutrients known to play a role in cognitive performance and overall mental clarity. With a focus on nutritional balance, it is designed to help maintain optimal brain function as part of a healthy lifestyle.
Who can take FizzyFocus?
FizzyFocus is designed to provide key nutrients that contribute to cognitive well-being and focus. If your child is currently on a medication regimen or you have any potential concerns, we recommend consulting with a healthcare provider before use.
Suggested Use:
Ages 8-13: Mix one scoop daily as part of a balanced diet.
Ages 14+: Mix two scoops daily as part of a balanced diet.
How does FizzyFocus work?
FizzyFocus helps fill common nutrient gaps to support overall wellness, including cognitive function. Its carefully selected blend of nutrients supports brain health and cognitive well-being. The key ingredients provide essential nutrients that contribute to overall cognitive wellness.
Can FizzyFocus be taken with other medications?
If you are taking medications, especially stimulants, consult with a healthcare provider before using FizzyFocus. They can provide guidance on whether FizzyFocus is suitable for your individual needs and health regimen.
When can I expect to see results with FizzyFocus?
Some users have shared positive experiences with FizzyFocus after consistent use. Since individual responses vary, long-term use may provide the best experience. As with any dietary supplement, results depend on factors such as diet, lifestyle, and individual nutrient needs.
Ingredients
Are the ingredients in FizzyFocus artificial?
FizzyFocus is made without artificial ingredients, dyes, or additives. We use naturally sourced ingredients to align with high-quality standards. This formula is designed for individuals looking to incorporate naturally sourced ingredients into their wellness routine.
Why is caffeine included in FizzyFocus, and is it safe for kids and teens?
Caffeine, in small, carefully measured amounts, can be a helpful tool for supporting focus and steady energy—especially for those who experience daily concentration challenges. Unlike lab-made stimulants, the caffeine in FizzyFocus comes naturally from green tea. It’s thoughtfully paired with L-Theanine, an amino acid that smooths out jitters and helps promote calm clarity.
In moderate servings like those in FizzyFocus (50mg/serving), caffeine is widely considered safe and effective for kids and teens. As always, if you have questions about your child’s unique needs, it’s a great idea to check in with your healthcare provider.
How much caffeine is in FizzyFocus?
FizzyFocus contains 50mg of caffeine per serving, sourced from green tea. This formula includes L-Theanine, which is commonly used alongside caffeine for a balanced experience. If you are considering FizzyFocus as part of your routine, consult with a healthcare provider to determine individual suitability.
Does FizzyFocus contain any allergens?
FizzyFocus is formulated without major allergens, but it is always best to check the ingredient list for specific concerns. If you have known allergies, consult with a healthcare provider before use.
Is FizzyFocus FDA approved, and what certifications does the manufacturing facility hold?
FizzyFocus, like all dietary supplements, is not FDA-approved but is manufactured in compliance with FDA regulations. It is produced in a facility that is FDA-registered, NSF-certified, and follows Good Manufacturing Practices (GMP) to meet industry quality standards.
Subscription
How do I manage or adjust my subscription?
Managing your subscription is easy through our subscriber portal. Simply log in to your account to make adjustments at any time. You can skip an order, pause your subscription, or cancel anytime through your account settings.
MANGAGE MY SUBSCRIPTION
How does the 90-day trial work for subscribers?
When you subscribe to FizzyFocus, you’re automatically covered by our 90-day trial. This means we ask you to give the product a consistent try for 90 days (which equals three shipped orders). This time frame helps your child’s body fully adjust and allows the nutrients to work as intended.
After you’ve completed those 90 days, you have 14 additional days to decide if FizzyFocus is right for you. If you’re not satisfied, just email us at help@fizzyiq.com, and we’ll process a full refund.
If the flavor isn’t a fit, we’re happy to send a different one at no charge. If you’d rather get a refund instead of a flavor swap, a 35% waste avoidance fee will apply since we can’t accept opened returns.
What benefits do I get from subscribing to FizzyFocus?
Subscribers enjoy discounted rates and the convenience of automatic deliveries, helping you stay stocked with FizzyFocus.
What happens if I want to return my subscription order?
You can return your order within 90 days of receiving all three shipments if you are not fully satisfied. See our return policy for full details. Please reach out to help@fizzyiq.com for assistance with returns or refunds.
Ordering
What happens if I need to change or cancel my order?
If you need to make changes or cancel your order, contact our customer service as soon as possible. Order modifications depend on processing times. If your order has not yet shipped, cancellation may be possible—please reach out promptly for assistance. Our support email: help@fizzyiq.com
Can I upgrade my order to a subscription?
Your order may be upgraded to a subscription if you request the change before your order is shipped. Contact customer service for assistance. If eligible, the difference between the subscription and one-time purchase price will be refunded to your original payment method. Processing times may vary.
Do you offer a money-back guarantee for FizzyFocus?
Yes, we do. We stand behind FizzyFocus with our Fizzy Happiness Guarantee. For one-time purchases, you can request a full refund after 30 days of consistent daily use.
After completing those 30 days, you have an additional 14 days to let us know if you’d like a refund.
For subscription orders, you qualify for a refund after 90 days (three shipped orders), followed by a 14-day window to submit your request.
If the flavor isn’t right for your family, we’re happy to send you another flavor at no extra cost. If you prefer a refund instead, we’ll honor that with a 35% waste avoidance fee, since we can’t accept opened returns.
Sample packs and trial sizes aren’t eligible for refunds or exchanges.
If you’d like to start a refund or have any questions, just reach out to us at help@fizzyiq.com. We’re here to help you every step of the way.
How quickly will my FizzyFocus order be processed and shipped?
Orders are typically processed and shipped within 1-2 business days. Shipping within the continental U.S. is estimated to take 4-6 business days, but transit times may vary.
Shipping & Refunds
Where does FizzyFocus Ship to?
FizzyFocus currently ships exclusively within the continental United States. We strive to process and ship orders quickly and efficiently. Unfortunately, at this time, we are unable to ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories.
We appreciate your interest and are working to expand our shipping locations in the future.
Can I get a refund?
Yes! We want you to feel completely confident trying FizzyIQ, which is why we offer our Fizzy Happiness Guarantee.
If you purchased a one-time order, you’re eligible for a full refund after 30 days of consistent daily use. Once those 30 days are complete, you’ll have 14 more days to request your refund.
For subscription orders, you can request a full refund after 90 days (three shipped orders), followed by a 14-day window to submit your request.
If the flavor isn’t quite right, we’ll gladly send a different one at no extra cost—no returns required. Prefer a refund instead? We can do that too, with a 35% waste avoidance fee to help cover product loss, since we can’t accept opened returns.
Please note: Sample packs, trial sizes, and promotional giveaways aren’t eligible for refunds or flavor swaps.
To start a refund or learn more, just email us at help@fizzyiq.com. We’re here to help!
