Frequently asked questions.
Search by keyword, or browse parent-asked questions grouped by topic.
Caffeine for kids?
Importance of magnesium?
Stimulants and FizzyFocus?
General
7 questionsWhat is FizzyFocus?
FizzyFocus is a daily cognitive nutrition supplement, formulated by a clinical nutritionist and mom for her own kids. A thoughtful first or next step in your child’s nutrition routine, in a lightly fizzy drink kids actually ask for.
The formula includes selected vitamins, minerals and plant ingredients, with 100 mg L-theanine and 50 mg caffeine from natural green tea per serving. Review the full label with your child’s clinician before use.
Who can take FizzyFocus?
The current label directions are 1 serving daily for ages 8–13 and 2 servings daily for ages 14 and up. Each serving contains 50 mg caffeine from natural green tea. Review the full label with your child's clinician, including other supplements and medications, before use. Do not exceed the label directions.
How does FizzyFocus work?
FizzyFocus brings selected vitamins, minerals, plant ingredients, L-theanine and caffeine from natural green tea into one drinkable routine. The thinking starts with the forms and amounts, then the practical question of whether a family will enjoy taking it. Research on individual ingredients informs the formula; the finished FizzyFocus formula has not been clinically tested.
Can FizzyFocus be taken with stimulants?
FizzyFocus contains caffeine from natural green tea and other active ingredients, including vitamin C. If your child takes medication, share the full ingredient label with their prescriber or pharmacist before adding it. They can advise whether it is appropriate and how to use it with that specific medication. Do not change prescribed treatment based on this page.
When can I expect to see results with FizzyFocus?
There is no established results timetable for the finished FizzyFocus formula. Individual ingredient studies do not predict how a particular child will respond. The sample kit lets you explore flavors and preparation before choosing a full pouch; a few samples cannot establish benefits for focus or mood.
What if my kiddo is younger than 8?
The current label is for ages 8 and up. Do not use an improvised half-serving or increase a younger child to a full serving based on this website. Ask your pediatrician about an age-appropriate nutrition plan.
Does FizzyFocus appeal to picky eaters?
A thoughtful formula still has to pass the taste test. FizzyFocus mixes into a lightly fizzy drink in four flavors, with no pill to swallow. The sample kit is a way to find a favorite before choosing a full pouch.
Ingredients
10 questionsAre the ingredients in FizzyFocus artificial?
FizzyFocus contains no added sugar or artificial dyes. Sweetness comes from steviol glycosides (stevia leaf extract). Review the full ingredient label for the specific forms and other ingredients.
Why is caffeine paired with L-theanine?
FizzyFocus uses caffeine from natural green tea for alertness and pairs it with L-theanine, a combination explored in children with AD*D.
In a small study of five boys, the combination improved measures of sustained attention and overall cognition compared with placebo. These encouraging early findings came from a single-dose study using different amounts from FizzyFocus; they do not establish long-term benefits or safety. Read the study in children.
Each serving contains 50 mg caffeine from natural green tea and 100 mg L-theanine. Two servings contain 100 mg caffeine. Green tea also naturally contains EGCG, a tea polyphenol. Review the complete formula and your child’s total caffeine intake with their clinician before use.
How much caffeine is in FizzyFocus?
Each serving contains 50 mg caffeine from natural green tea, paired with 100 mg L-theanine. Two servings contain 100 mg caffeine. Green tea also naturally contains EGCG, a tea polyphenol. Caffeine is a stimulant, including when it comes from green tea. Review the complete formula and your child's total caffeine intake with their clinician before use.
Does FizzyFocus contain any allergens?
FizzyFocus contains soy-derived phosphatidylserine. The product is peanut, tree nut and gluten free, but is produced in a facility that also handles peanuts and tree nuts. Review the current label and consult your clinician about a severe allergy.
Is FizzyFocus FDA approved, and what certifications does the manufacturing facility hold?
FizzyFocus is a dietary supplement and is not FDA approved. It is made in an FDA-registered facility following current Good Manufacturing Practices (cGMP). Facility registration is not FDA approval of the product. View the published Certificates of Analysis for batch testing details.
Where does the phosphatidylserine in FizzyFocus come from?
The label identifies our phosphatidylserine as derived from non-GMO soy. Review the full label if you have a soy allergy.
Is FizzyFocus tested for mold?
Review the published Certificate of Analysis for each flavor to see the tests and results for that batch, including the listed microbial testing. You can open the reports from our science page.
Is the citric acid in FizzyFocus made with mold?
Citric acid is commonly made by fermentation. Our supplier documentation is the source for details about the ingredient used in FizzyFocus. Please contact help@fizzyiq.com with sourcing questions and review the published batch Certificate of Analysis for its test results.
Is FizzyFocus peanut, tree nut, and gluten free?
Yes, FizzyFocus is peanut, tree nut, and gluten free. However, it is produced in a facility that also handles peanuts and tree nuts, so if your child has a severe allergy, please consult your physician before use.
Which B-vitamin forms are included?
FizzyFocus includes P-5-P vitamin B6, L-methylfolate and methylcobalamin vitamin B12. P-5-P is an active phosphorylated form of B6, not a methylated form. These nutrients play roles in normal metabolism and nervous-system function. See the label for their amounts.
Subscription
4 questionsHow do I manage or adjust my subscription?
Managing your subscription is easy through our subscriber portal. Simply log in to your account to make adjustments at any time. You can skip an order, pause your subscription, or cancel anytime through your account settings.
How does the 90-day guarantee work?
Your first order is covered, whether you subscribe or buy once. Give FizzyFocus a consistent daily try, and if it isn't right for your family, tell us within 90 days of that first order and we'll refund it in full. There's no fee, and no need to send the pouch back, even if it's empty.
The guarantee covers that first order only. Later orders aren't eligible.
What benefits do I get from subscribing to FizzyFocus?
Subscribers enjoy discounted rates and the convenience of automatic deliveries, helping you stay stocked with FizzyFocus. You can skip, swap a flavor, or cancel at any time from your account.
What happens if I want to return my subscription order?
If the flavor isn't right for your family, we're happy to send you another flavor at no extra cost. If your first order is still inside the 90-day guarantee, you can ask for a refund instead and we'll refund it in full. Outside the guarantee we can still refund an opened order, less a 35% waste avoidance fee, since we can't accept opened returns. Sample packs and trial sizes aren't eligible for refunds or exchanges.
Ordering
5 questionsWhat happens if I need to change or cancel my order?
If your order hasn't shipped yet, our customer service team can usually accommodate changes or cancellations. Please email help@fizzyiq.com as soon as possible with your order number. Once an order has shipped, we're unable to make changes, but our 90-day guarantee still covers your first order.
Can I upgrade my order to a subscription?
Your order may be upgraded to a subscription if you request the change before your order is shipped. Contact customer service for assistance. If eligible, the difference between the subscription and one-time purchase price will be refunded to your original payment method. Processing times may vary.
Do you offer a money-back guarantee for FizzyFocus?
Yes. We stand behind FizzyFocus with our Fizzy Happiness Guarantee. Give it a consistent daily try, and if it isn't the right fit, tell us within 90 days of your first order and we'll refund it in full. That first order is what the guarantee covers; later orders aren't eligible.
How quickly will my FizzyFocus order be processed and shipped?
Orders are typically processed and shipped within 1–2 business days. Shipping within the continental U.S. is estimated to take 4–6 business days, but transit times may vary.
Is FizzyFocus HSA/FSA eligible?
Yes. FizzyFocus qualifies for HSA and FSA reimbursement with a Letter of Medical Necessity from your child's pediatrician. We provide a template letter at checkout to make the process simple. Coverage can vary by plan, so check with your benefits administrator if you're unsure.
Shipping & Refunds
2 questionsWhere does FizzyFocus ship to?
FizzyFocus currently ships exclusively within the continental United States. We strive to process and ship orders quickly and efficiently. Unfortunately, at this time, we are unable to ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories. We appreciate your interest and are working to expand our shipping locations in the future.
Can I get a refund?
Yes. Your first order is covered by our 90-day Fizzy Happiness Guarantee, whether you subscribed or bought once. Tell us within 90 days of that order and we'll refund it in full, with no fee and no need to send the pouch back. Later orders aren't eligible.
If the flavor isn't a fit, we're happy to send a different one at no charge. Outside the guarantee, a refund on an opened order carries a 35% waste avoidance fee, since we can't accept opened returns. Sample packs and trial sizes aren't eligible for refunds or exchanges.
No questions match "", try a different search term.
Didn't find what you needed?
Email help@fizzyiq.com: we reply within one business day, usually faster.